THE VALUES OF A COMPANY REFLECT ITS PROFESSIONALISM
Ficos pays particular attention
BE RIGOROUS AND PROFESSIONAL
Know your job and your responsibilities Know your customers, market, suppliers and competitors Measure where the wind comes from and where it blows through listening, research and curiosity Exercise a proactive and continuous watch Go to the end of things and do not settle for superficial tasks Perform tasks to do it only once Request assistance to complete a task and accept this help
SATISFY YOUR CUSTOMERS
Ensure that the (internal or external) customer is satisfied with our products and services
WORK TOGETHER AND HELP EACH OTHER
Work together with colleagues in a common direction Help a colleague that is having trouble, even if we are not at the origin of the problem Mobilize the energies and skills of all in the pursuit of a common goal Make sure the right people are in the right places, in line with their abilities, education and talent
Innovation is a key factor in the development of the company. Innovation must not be assimilated to amateurism, innovation requests professionalism, especially in the assessment of potential risks and the measures to be taken to limit these risks.
Respect customers, suppliers, subcontractors, banks …. Respect the people, and especially the staff Respect norms, rules, … Respect does not mean accepting everything without having to defend its own interests.